If the device does not show up in Device Manager or is shown with a trouble indicator, it may be necessary to enable the Windows Update capability, or due to security restrictions choose the manual installation below. Note, the process may take some time, require re-plugging the probe, and require internet access. It may be possible to change the COM port assignment by accessing Properties, Port Settings tab, Advanced button, and COM Port Number entry, if a lower COM port number is desired for software compatibility. but you will have to remove your USB mouse from the PC as it is the problem. If installed correctly the Drive Manufacturer (in the Properties, Driver tab) will show up as FTDI (the manufacturer of the USB chip and driver for the Probe) and the Probe can be used with the listed COM port. That is how it should work, but Windows sometimes gets confused and the only answer is to uninstall all old drivers and start again this is what the tutorial does, If you take your time and go through it step for step it is not as daunting as it may first seem.

Then navigate to Device Manager and Ports and check for an entry for “USB Serial Port”. Soft-touch painted surface for added comfort. Optical sensor, wireless, USB compatible plug and play. Vertical grip keeps your hand and wrist at a neutral angle, while the mouse works as a regular optical mouse. In most cases, plugging in the Abacus Optical Probe in to the USB port of the computer will use the Windows Update feature to automatically retrieve the drivers and install them for use with the probe for Windows 10 and other Windows operating systems. Soft touch painted surface for added comfort.

Universal usb optical mouse driver